FAQs
How do I care for my scrunchies + bows?
Where do you deliver to?
Can I cancel my order once it has been placed?
We recommend to hand wash or spot wipe all our handmade scrunchies + bows. We do not recommend machine wash or tumble dry.
Scrunchies + Bows are recommended hang to dry.
We ship Australia wide and Internationally as well!
Check out our Shipping + Delivery page for more information.
Please notify us within 24 hours by sending an email to info@thelittlejlabel.com and we will do our best to cancel your order and issue you with a refund.
Please note that we strictly do not offer refunds once your order been shipped.
Please refer to our Returns + Exchanges page for more information.
Are all of your products really handmade?
Where are you located?
Does my order have delivery tracking?
Yes! Every single scrunchie and bow featured on our website is handmade by in with fabrics sourced locally in Sydney!
All of our products are handmade and shipped from Sydney Australia!
Yes. Once your order has been despatched, you will receive an email with your tracking number that can be tracked.